DELIVERY TO NEW ZEALAND & AUSTRALIA
TOHFA GHARA GIFT. A FEELING.

Get in
touch.

A product question, a single gift or a larger order — tell us what you have in mind. We’ll help with availability, pricing and delivery.

Connect on Instagram · @tohfaghar.nz

Your message

This form prepares an email for you to send. You can also email us directly or connect on Instagram.

Ordering & delivery.

How do I place an order?

Tell us which pieces you like using the form or email. We’ll talk through the quantity, presentation, price and delivery with you, then confirm everything before you decide to order.

How long will delivery take?

Timing depends on the pieces and quantity you choose. If you have a date in mind, let us know and we’ll check the available options. We’ll share an estimated delivery timeframe before you order.

What does the price include?

Your quote will include the products, packaging, delivery and any applicable charges, so you can review the full total before ordering.

Where do you deliver?

We deliver throughout New Zealand and Australia. Delivery charges are included in your quote before you confirm your order.

Can I send a gift directly to someone else?

Yes. We can send your gift to the recipient’s address in New Zealand or Australia. Let us know it’s a gift when you contact us, and include any presentation requests for us to discuss with you.

Is there a minimum order quantity?

You’re welcome to ask about a single gift or a larger order. Minimum quantities vary by product; we’ll check what is possible for the pieces you like.

What is included, and can I choose a colour?

Each product page lists the items included under “The piece”. Styling props are not included unless listed. Colour, dimensions, finish and packaging options will be confirmed before you order. Original product photographs are available alongside retouched images.

How do I pay?

Orders are arranged by email. We’ll share the available payment method and payment timing with your confirmed quote. No payment is taken on this website.

How do I get an order update?

Reply to your order email or contact tohfaghar.nz@gmail.com with your order reference. We’ll confirm the latest status and share delivery or tracking information when available.

What if I need to change an order, or an item arrives damaged?

If your plans change, get in touch and we’ll check what can still be adjusted. We’ll explain any product-specific cancellation or return arrangements before payment. If something arrives damaged or incorrect, email your order reference and photographs so we can help resolve it.